Initial information
In accordance with Section 15 of the Insurance Mediation Regulation and Section 12 of the Financial Investment Mediation Regulation
Langer Financial Services
Mr. Christopher Langer
Company Headquarters:
Haller Straße 25
73479 Ellwangen (Jagst)
Representative Office in Munich:
Leopoldstraße 31
80802 Munich
Phone: +49 (0) 7961 5790 580
Fax: +49 (0) 7961 5790 588
Email: kontakt@langer-services.de
Type of Activity:
Insurance agent licensed pursuant to § 34d(1) of the German Trade Regulation Act (GewO), Federal Republic of Germany
Financial investment broker licensed pursuant to § 34f Section 1, No. 1 of the Trade Regulation Act (GewO), Federal Republic of Germany
Authority responsible for issuing the permit pursuant to § 34d(1) of the Trade Regulation Act (GewO):
(Insurance Agent / Multi-Company Agent)
IHK Ostwürttemberg
Ludwig-Erhard-Str. 1, 89520 Heidenheim
Internet: ostwuerttemberg.ihk.de
Authority responsible for issuing the permit pursuant to § 34f of the German Trade Regulation Act (GewO):
IHK Ostwürttemberg
Ludwig-Erhard-Str. 1, 89520 Heidenheim
Web: ostwuerttemberg.ihk.de
Listed in the Intermediary Register(www.vermittlerregister.info) under the following registration numbers:
§ 34d: D-UEHK-OHPZ2-65
§ 34f: D-F-135-H8IE-91
Registration Authority:
German Association of Chambers of Industry and Commerce (DIHK) e. V.
Breite Straße 29, 10178 Berlin, Phone: 0180 600585-0
(20 cents per call from a German landline; rates may vary from mobile networks; maximum of 60 cents per call)
www.vermittlerregister.info
Remuneration
For our work as insurance intermediaries, we receive a commission from the relevant insurance company, which is included in the insurance premium. We do not receive any further payments.
Advisory services
Advice is provided on the insurance products brokered.
Alternative dispute resolution:
In the exceptional event that a mutually agreeable solution cannot be reached with our company following a customer complaint, our company is prepared to participate in dispute resolution proceedings before a consumer arbitration board. Depending on which area of our company’s services your complaint relates to, different arbitration bodies are responsible. If your complaint concerns insurance brokerage, the Versicherungsombudsmann e.V. is responsible:
Contact: PO Box 080632, 1006 Berlin
Telephone: 0800 / 36 96 000 (within Germany), +49 30 / 20 60 58 99 (from abroad), Fax: 0800 / 36 99 000 (within Germany), +49 30 / 20 60 58 98 (from abroad)
Web: www.versicherungsombudsmann.de, Email: beschwerde@versicherungsombudsmann.de
If your complaint concerns the brokerage of private health insurance, the Ombudsman for Private Health and Long-Term Care Insurance has jurisdiction:
Contact: Glinkastraße 40, 10117 Berlin
Phone: 0800 / 25 50 444, Fax: 030 / 20 45 89 31
Web: www.pkv-ombudsmann.de, Email: ombudsmann@pkv-ombudsmann.de
If your complaint concerns the brokerage of a building savings contract, the matter falls under the jurisdiction of the Arbitration Board of the Association of Private Building Savings Banks (Verband der privaten Bausparkassen e.V.):
Contact: P.O. Box 303079, 10730 Berlin
Phone: 030 / 59 00 91-500 and -550, Fax: 030 / 59 00 91 501
Web: www.schlichtungsstelle-bausparen.de, Email: info@schlichtungsstelle-bausparen.de
If your complaint concerns loan brokerage, the German Federal Bank’s Mediation Office has jurisdiction:
Contact: P.O. Box 11 12 32, 60047 Frankfurt
Phone: 069 / 23 88 19 07, Fax: 069 / 70 90 90 99 01
Web: www.bundesbank.de/Navigation/DE/Service/Schlichtungsstelle/schlichtungsstelle.html, Email: schlichtung@bundesbank.de
If your complaint concerns the brokerage of an investment, in particular an investment fund or an alternative investment fund, as well as the brokerage of real estate, the General Consumer Arbitration Board of the Center for Arbitration e.V. has jurisdiction:
Contact: Straßburgerstraße 8, 77694 Kehl
Phone: 07851 / 79 57 940, Fax: 07851 / 79 57 941
Web: www.verbraucher-schlichter.de, E-Mail: mail@verbraucher-schlichter.de
Please note that you may not initiate arbitration until you have submitted your complaint to our company and we have either rejected it or have not addressed it for more than two months.
Equity Interests:
The intermediary does not hold any direct or indirect equity interest exceeding 10% of the voting rights or capital of any insurance company.
No insurance company or parent company of an insurance company holds a direct or indirect equity interest exceeding 10% of the voting rights or capital of the intermediary.
As at September 2022