Initial information
In accordance with Section 15 of the Insurance Mediation Ordinance and Section 12 of the Financial Investment Mediation Ordinance
Langer Financial Services
Mr. Christopher Langer
Ehrlerstrasse 1
73479 Ellwangen (Jagst)
Telefon: +49 (0) 7961 5790 580
Fax: +49 (0) 7961 5790 588
E-Mail: kontakt@langer-services.de
Type of activity:
Insurance agent with permission according to § 34d Abs. 1 GewO, Federal Republic of Germany
Financial investment broker with a license pursuant to § 34f para. 1 No. 1 GewO, Federal Republic of Germany
Authority for the granting of a license pursuant to § 34d para. 1 GewO:
(Insurance agent / multiple agent)
IHK Ostwürttemberg
Ludwig-Erhard-Str. 1, 89520 Heidenheim
Internet: ostwuerttemberg.ihk.de
Authority for the granting of a license according to § 34f GewO:
IHK Ostwürttemberg
Ludwig-Erhard-Str. 1, 89520 Heidenheim
Internet: ostwuerttemberg.ihk.de
Registered in the register of intermediaries(www.vermittlerregister.info) with the register number:
§ 34d: D-UEHK-OHPZ2-65
§ 34f: D-F-135-H8IE-91
Register office:
Association of German Chambers of Industry and Commerce (DIHK) e. V.
Breite Straße 29, 10178 Berlin, Telephone: 0180 600585-0
(20 cents per call from a German landline, with different prices from mobile networks, maximum 60 cents per call)
www.vermittlerregister.info
Remuneration
For our work as an insurance broker, we receive a commission from the respective insurance company, which is included in the insurance premium. We do not receive any other benefits.
Consulting services
Advice is offered with regard to the insurance products brokered.
Alternative dispute resolution:
If, exceptionally, no amicable solution can be found with our company in the event of a customer complaint, our company is prepared to participate in a dispute resolution procedure before a consumer arbitration board. Depending on the service area of our company to which your complaint relates, different arbitration boards are responsible; in the event that your complaint concerns insurance brokerage, the Versicherungsombudsmann e.V. is responsible:
Contact: P.O. Box 080632, 1006 Berlin
Telephone: 0800 / 36 96 000 (Germany), +49 30 / 20 60 58 99 (abroad), Fax: 0800 / 36 99 000 (Germany), +49 30 / 20 60 58 98 (abroad)
Internet: www.versicherungsombudsmann.de, E -mail: beschwerde@versicherungsombudsmann.de
If your complaint concerns the procurement of private health insurance, the Private Health and Long-Term Care Insurance Ombudsman has jurisdiction:
Contact: Glinkastrasse 40, 10117 Berlin
Phone: 0800 / 25 50 444, Fax: 030 / 20 45 89 31
Internet: www.pkv-ombudsmann.de, e-mail: ombudsmann@pkv-ombudsmann.de
If your complaint concerns the brokerage of a building society contract, the Arbitration Board of the Association of Private Building Societies (Verband der privaten Bausparkassen e.V.) has jurisdiction:
Contact: P.O. Box 303079, 10730 Berlin
Telephone: 030 / 59 00 91-500 and -550, Fax: 030 / 59 00 91 501
Internet: www.schlichtungsstelle-bausparen.de, e-mail: info@schlichtungsstelle-bausparen.de
If your complaint relates to loan brokerage, the conciliation body at the Deutsche Bundesbank has jurisdiction:
Contact: P.O. Box 11 12 32, 60047 Frankfurt
Phone: 069 / 23 88 19 07, Fax: 069 / 70 90 90 99 01
Internet: www.bundesbank.de/Navigation/DE/Service/Schlichtungsstelle/schlichtungsstelle.html, e-mail: schlichtung@bundesbank.de
If your complaint concerns the brokerage of a capital investment, in particular an investment fund or an alternative investment fund, as well as the brokerage of a property, the General Consumer Arbitration Board of the Center for Arbitration e.V. has jurisdiction:
Contact: Straßburgerstraße 8, 77694 Kehl
Phone: 07851 / 79 57 940, Fax: 07851 / 79 57 941
Internet: www.verbraucher-schlichter.de, e-mail: mail@verbraucher-schlichter.de
Please note that arbitration can only be invoked once your complaint has been communicated to our company and has either been rejected by us or has not been processed for more than two months.
Platform of the EU Commission for online dispute resolution:
http://ec.europa.eu/consumers/odr
Shareholdings:
The intermediary does not directly or indirectly hold more than 10% of the voting rights or capital of an insurance company.
No insurance company or parent company of an insurance company holds a direct or indirect interest of more than 10% of the voting rights or capital of the intermediary.
Status: September 2022
